It was a great experience and privilege to work with Jose.
We had Jose Ortiz-Colon as our agent.
We had just relocated to Florida about 9 months ago, and we needed to rent an apartment or condo ASAP, because our lease was up at the end of October. My husband and I had called a couple of places to look at these apartments, but we had no agent at that time. We happened to look at an apartment and noticed a home across the street for sale and I just happened to ask that agent how much it was. when my husband and I got in our car we thought that maybe we should be looking at homes not apartments. so we happened to call the agent on that same particular home across the street and for some reason, Jose answered the phone and gave us all the information we needed and then some. he was not the listing agent and neither was The Figueroa Team. so we believe that it was fate that Jose happened to answer that phone call from us. Jose was from day one amazing, very understanding and very patient with us. He answered all our questions and listened to what we were looking for. that following Saturday, he scheduled us to see 14 homes with him, we requested that, he pretty much new what we wanted and liked. at that point we were not easy, we had looked at so many homes and we were not finding what we liked and wanted. Finally, he found us our home. he fought for our new home, and we asked for a quick 30 day closing because we needed to be out of our apartment by the end of October. He got us our closing date for October 25, but then it all went down hill from there. Nothing to do with Jose, he still continued to fight for us, but it was up to the bank, the lenders and underwriters....they dropped the ball....and still Jose continued to make calls and help us out as to why this was taking so long, so needless to say, instead of getting our 30 day closing we got 63 day closing. but again, all thanks to Jose, because the continued calling and finding out what was going on and if we could get something to at least give the sellers a reassurance that we were definitely still interested in their home, but it was out of our hands at that point, but they wanted to back out of our deal and had told Jose that if we did not close on Friday the 18, they were going to put the house back on the market, but again, Jose stepped up and helped us out. after numerous calls and emails to the bank, finally the closing happened on the 18, all thanks to Jose.
It was a great experience and privilege to work with Jose. You are very lucky to have Jose on your team, he is someone that will go above and beyond his call of duty for his clients.
Thank you so much Jose for working your butt off to get us into our new home. we love it and we owe it all to you.
Go Cowboys !!!! :)